1. ACCEPTING THESE TERMS
1.1 These Terms constitute a legally binding agreement between you and Garmentry Ltd (“we”, “us” or “Garmentry” hereafter) in relation to our provision of the Garmentry Service to you. Capitalised terms which are defined in either the Renters’ Rules or Lenders’ Rules and not defined in these Terms shall have the same meaning as set out in the relevant rules.
1.2 Garmentry Ltd is a company registered in England and Wales (under registration number 12555769) with a registered office address at 12 Constance Street, International House, London, United Kingdom, E16 2DQ.
1.3 When you register for an Garmentry account (including when you register through a third party application or service) or otherwise access or use the Garmentry Service including for the purposes of posting an ad; you are accepting these Terms
1.4 When you agree to the Terms you agree that:
1.4.1 when using the Garmentry Service as a renter, you promise to us that you will comply with the renters’ Rules; and
1.4.2 when using the Garmentry Service as a Lender, you promise to us that you will comply with the Lenders’ Rules;
1.5 For any help with using the Garmentry Service please see the Garmentry FAQ page. If you have any further questions, complaints or comments about the Garmentry Service, then please contact Garmentry directly.
2. IMPORTANT NOTICES: NATURE OF THE Garmentry SERVICE
2.1 Garmentry’s role as an intermediary only unless directly lent by Garmentry.
2.1.1 Garmentry makes available to you an online platform (the “Garmentry Service”) through which Lenders may make available certain items for rental by renters upon approval by the parties.
2.1.2 You understand that Garmentry is acting as an intermediary in respect of any transactions entered into between Lenders and renters for the rental of items through the Garmentry Service. Any agreement for the rental of any items through the Garmentry Service is between the relevant Lender and renter.
2.1.3 While Garmentry endeavours to provide the Garmentry Service for the mutual benefit of both Lenders and renters and has drawn up rules with that as its aim, Garmentry cannot be held responsible for, and, to the maximum extent permitted by law, excludes liability for, the conduct of users of the Garmentry Service.
2.1.4 You acknowledge that in its capacity as an operator of the Garmentry Service and an intermediary in any transactions carried out through the Garmentry Service, Garmentry has the discretion to cancel any listing posted by a Lender, any request to borrow an item submitted by a renter, or any transaction, upon the provision of written notice to the parties involved, if it reasonably believes such listing, request or transaction does not comply with these Terms, the renters’ Rules or the Lenders’ Rules.
2.2 Using the Garmentry Service as a Lender
2.2.1 When you agree as a Lender to lend an item to a renter, you acknowledge that you are entering into a separate contract with the renter and that such contract with the renter includes a promise by you to comply with the Lenders’ Rules and these Terms.
2.2.2 You also acknowledge that the renter is in no way acting under the control, or on behalf of Garmentry, that your agreement to lend any item to the renter is solely with the renter, and you agree not to make any claim or assertion that Garmentry is in any way liable or responsible for any loss or liability suffered by you in relation to any act or omission by the renter.
2.2.3 You agree that you are solely responsible for your compliance with the Lenders’ Rules, fully liable for any non-compliance with the Lenders’ Rules and any compensation due to the renter in respect of any such non-compliance, including ensuring that the item offered for rental matches the description in your listing. You further acknowledge that Garmentry does not have: (i) any responsibility for your compliance with the Lender’s Rules; (ii) any obligation to underwrite any liability you may have for non-compliance, or (iii) any obligation to compensate the renter for any breach of your agreement with the renter in any way.
2.3 Using the Garmentry Service as a renter
2.3.1 When you agree as a renter to borrow an item from a Lender, you acknowledge that you are entering into a separate contract with the Lender and that such contract with the Lender includes a promise by you to comply with the renters’ Rules and these Terms.
2.3.2 You also acknowledge that the Lender is in no way acting under the control, or on behalf of Garmentry, that your agreement to borrow any item from the Lender is solely with the Lender, and you agree not to make any claim or assertion that Garmentry is in any way liable or responsible for any loss or liability suffered by you in relation to any act or omission by the Lender.
2.3.3 You agree that you are solely responsible for your compliance with the renters’ Rules, fully liable for any non-compliance with the renters’ Rules and any compensation due to the Lender in respect of any such non-compliance, including the loss or damage to the item which you have borrowed. You further acknowledge that Garmentry does not have: (i) any responsibility for your compliance with the renters’ Rules; (ii) any obligation to underwrite any liability you may have for non-compliance, or (iii) any obligation to compensate the Lender for any breach of your agreement with the Lender in any way.
3. CHANGES TO THE Garmentry SERVICE AND CHANGE OF TERMS
3.1 Garmentry reserves the right to alter the Garmentry Service at any time, including adding, removing or changing features (which may advantage or disadvantage you). Garmentry will give you reasonable notice of any material changes to the Garmentry Service.
3.2 We may need to change these Terms for legal or business reasons, and we will give you notice by posting such changes on the Garmentry website. If we intend to make any material changes, we will notify you of these changes by email with reasonable prior notice.
3.3 If Garmentry changes the Garmentry Service or the Terms to your detriment, you can end your use of the Garmentry Service at any time. Please see section 11 for more details on ending your use of the Garmentry Service.
4. USING THE Garmentry SERVICE
4.1 You need to create an account to accept these Terms. To create an account, you confirm that:
4.1.1 you are over 18;
4.1.2 all information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times. You can update or correct your personal details at any time by contacting us at any time.
4.1.3 you will comply with the restrictions on your use of the Garmentry Service as set out in these Terms; and
4.1.4 in relation to any material submitted to or posted to the Garmentry Service by you that you have the right to do so and have obtained all necessary licences and or approvals.
4.2 As a condition of your use of the Garmentry Service, you agree that you will not:
4.2.1 breach any applicable laws;
4.2.2 breach any of the Terms;
4.2.3 breach the Lenders’ Rules, when acting as a Lender;
4.2.4 breach the renters’ Rules, when acting as a renter;
4.2.5 post any threatening, abusive, defamatory, obscene, inappropriate or indecent material;
4.2.6 post or otherwise communicate any false or misleading material or message of any kind;
4.2.7 use the Garmentry Service to intentionally deceive other users;
4.2.8 infringe the rights of any third-party;
4.2.9 disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Garmentry Service;
4.2.10 distribute spam, chain letters, or promote pyramid schemes;
4.2.11 distribute any viruses or any other technologies that may harm Garmentry or the interests or property of Garmentry users;
4.2.12 impose or contribute to imposing an unreasonable load on our infrastructure or interfere with the proper working of Garmentry;
4.2.13 copy, modify, or distribute any other person’s content without their consent;
4.2.14 use any robot, spider, scraper or other automated means to access Garmentry and/or collect content for any purpose without our express written permission;
4.2.15 harvest or otherwise collect information about other users, including email addresses, without their consent;
4.2.16 copy, modify or distribute rights or content from the Garmentry Service, services, applications or tools or Garmentry’s copyrights and trademarks;
4.2.17 bypass security measures used to prevent or restrict access to Garmentry; or
4.2.18 sell/rent any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties.
4.3 You agree to compensate and defend Garmentry against any claims or legal proceedings brought against Garmentry by any other person as a result of your breach of these Terms.
4.4 Your account is personal to you and may not be transferred to or shared with others. You are responsible for keeping your account and login details secure and are responsible for all activities that are carried out under them. You should choose a strong, unique password, which you do not disclose to anyone else or use with any other service. Garmentry will not be responsible for any losses suffered by you in circumstances where your account is used by someone else, unless this is caused by Garmentry’s negligence.
5. RIGHTS IN THE Garmentry SERVICE
5.1 In consideration of you complying with the Terms, Garmentry grants you a revocable, non-transferable and non-exclusive license to access and use the Garmentry Service.
5.2 You acknowledge that your use of the Garmentry Service grants you no rights in or to the Garmentry Service or any of the intellectual property rights (including any copyright, trade mark or patents) owned by Garmentry or its licensors, other than the right to use the Garmentry Service in accordance with the Terms.
5.3 You agree not to copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Garmentry Service or the computer codes of elements comprising the Garmentry Service other than for your own personal use. Subject to the above, you may download insubstantial excerpts of this content to your hard disk for the purpose of viewing it provided that no more than one copy of any information is made.
6. CONTENT POSTED ON THE Garmentry SERVICE
6.1 Your responsibility
6.1.1 You understand that you are solely responsible for any content that you post or otherwise submit to the Garmentry Service (“Your Content”). You represent that you have all necessary rights to Your Content and that publication of Your Content through the Garmentry Service will not infringe the rights (including intellectual property rights) of any third party. You agree to compensate Garmentry for any losses that Garmentry suffers as a result of any breach by you of any of the promises made by you in these Terms.
6.1.2 You acknowledge that Garmentry does monitor and moderate Your Content. If Garmentry becomes aware that any of Your Content does not, in our reasonable opinion, comply with the Terms, you acknowledge that Garmentry may remove it, without liability. Although Garmentry has rules for the posting and uploading of Your Content, the features of the Garmentry Service may be misused and sometimes Your Content can still be posted that is misleading or deceptive. You should not therefore rely on any other user’s content (“User Content”) being accurate or complete. You accept that if you do rely on any User Content which has been posted or uploaded, you do so at your own risk.
6.2 Permission to use Your Content
6.2.1 When you post Your Content, you grant us and represent that you have the right to grant us, a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sub-licensable right to exercise any and all copyright, publicity, trademarks, design, database and intellectual property rights to that content, in any media whether now known or to be discovered in the future and on all other sites, services, applications and tools. In addition, you waive your right to be identified as the author of Your Content, to the fullest extent permitted by law.
6.3 Garmentry’s use of third party information
6.3.1 We may at times use third party data suppliers to provide additional content (including descriptions, product specifications and other content) (“Third Party Material”) to supplement Your Content. You may use such information solely in connection with Your Content during the time Your Content is displayed on the Garmentry Service (such permissions for use, being “Third Party Permissions”). Third Party Material may be subject to copyright, trademark and/or other protections. You agree not to remove any such protected information and/or create any derivative works based on the content of such Third Party Material (other than by including such Third Party Material in your listings). This permission is subject to modification or revocation at any time at our sole discretion, and we shall post on the Garmentry Service, any such modifications or revocations in respect of any Third Party Permissions.
6.4 Continuing obligations
6.4.1 You may not have the opportunity to review all of the Third Party Material before posting Your Content. We are not responsible for the accuracy of such Third Party Material. If you notice inaccuracies in this Third Party Material after Your Content appears on the on the Garmentry Service please contact us.
6.5 Reporting abusive, threatening, or infringing content
6.5.1 If any of the content posted or submitted to the Garmentry Service by another user makes you feel threatened, or abused, or if you believe any such is offensive or otherwise breaches the Terms, please contact Garmentry.
6.6 Rights of Garmentry to remove content from the Garmentry Service
6.6.1 Without limiting any other remedies, Garmentry may, without notice or delay: (i) immediately remove (or instruct you to remove) content from the Garmentry Service; (ii) temporarily or indefinitely prevent you from adding further content to the Garmentry Service; (iii) cancel a request to borrow or an offer to lend a particular item; (iv) prohibit your access to the Garmentry Service permanently or temporarily, if Garmentry reasonably believes that:
6.6.1 you have breached any of these Terms;
6.6.2 you are acting inconsistently with the spirit of the Garmentry Service or our policies (including, without limitation, circumventing temporary or permanent suspensions or harassing the Garmentry employees or other users);
6.6.3 you have engaged in improper or fraudulent activity, or your actions may cause legal liability or financial loss to Garmentry or users of the Garmentry Service;
6.6.4 items are listed against incorrect or inaccurate content;
6.6.5 you have been undertaking Fee Avoidance; or
6.6.6 it is required to do so by applicable law or to protect the interest of the other users of the Garmentry Service.
7. FEES AND COMMISSION
7.1 On each occasion that a transaction between a renter and Lender for the rental of an item made available through the Garmentry Service:
7.1.1 as a Lender, you agree to pay to Garmentry a commission of 15% of the Rental Fee (“Garmentry Commission”); and
7.2 If, as a renter, you submit a request to borrow a particular item and that request is approved by the Lender, you will be charged the full Rental Fee which includes the Garmentry Commission. The “Rental Fee” means the rate you have agreed to pay to rent the item for the number of days that you have agreed to rent the item.
7.3 As a Lender, you will receive the Rental Fee due to you within 7 working days after the rental has been completed.
7.4a Payments made through the Garmentry Service are processed by our third party payment gateway. All refunds are processed by Garmentry.
7.4b Payment processing services for lenders on Garmentry are provided by our third party payment gateway. All refunds are processed by Garmentry.
7.5 You acknowledge that you are solely responsible for payment of applicable taxes (if any) owed by you pursuant to your use of the Garmentry Service.
7.6 Our fees are payable in Pounds Sterling, and we may change them from time to time. We’ll notify you of changes to our fee policy by posting such changes on the Garmentry Service and will also send an email to the address registered to your account. We may also choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service. We shall give prior notice of these promotional events and new services by posting details on the Garmentry Service and will also send an email to the address registered to your account.
7.7 You also agree that where you have contacted a particular user through the Garmentry Service, you shall not complete that transaction or any others otherwise than using the Garmentry Service, or engage in any other practice which may avoid or lower the amount of Garmentry Commission that would otherwise have been payable had the transaction been completed using the Garmentry Service (“Fee Avoidance”). In the event of engagement by any user(s) in any Fee Avoidance, such user(s) shall indemnify and hold harmless Garmentry in respect of any losses suffered by Garmentry as a result of such Fee Avoidance. Or in the event that you attempt to engage a user you met through the Garmentry service in a rental or transaction that does not use the Garmentry service, you are liable to pay a fine of up to £200 as a penalty for doing so, regardless of whether your attempts are successful or not.
8. CANCELLATION OF LISTINGS AND TRANSACTIONS
8.1 If you, as renter, request to borrow an item, you may subsequently cancel your request to borrow that item, without any charge or liability by notifying Garmentry, provided such cancellation is effected:
8.1.1 at any time prior to that request being accepted by the Lender; or
8.1.2 subject to section 8.2 below, within 48 hours of submitting that request.
8.1.3 If you have prepaid any amounts in consideration for any transaction which you cancel within the terms of section 8.1, you will be entitled to a refund of such fees. All refunds are processed by Garmentry.
8.2 Notwithstanding section 8.1 above, if you, as a renter, cancel a request (which has been approved by the Lender) you shall not receive a refund of the amounts otherwise charged (including both Rental Fee and Garmentry Commission).
8.3 If you, as Lender, list an item for rental, you may subsequently cancel your listing of that item for rental, without any charge or liability:
8.3.1 at any time prior to approving a request from a renter to borrow an item; or
8.3.2 subject to section 8.4 below, within 48 hours of approving a request to borrow an item by the Lender.
8.4 Notwithstanding section 8.3 above, if you, as a Lender, cancel the listing of an item (in respect of which, you have accepted a request from any renter to borrow) for rental, or cancel any acceptance of a request from a renter to borrow an item within the 48 hour period immediately prior to the scheduled start of the rental period for that item, you shall be liable to pay a cancellation charge to Garmentry, which is calculated as an amount equal to 30% of the Rental Fee.
8.5 In the event that the Lender pays a cancellation charge to Garmentry in respect of a particular cancelled transaction, Garmentry may credit the account of the renter, as appropriate) an apportionment of any cancellation fee received, where Garmentry, at its sole discretion, deems this appropriate.
8.6 If Garmentry believes that you intend to cause harm to any items you rent through the platform, or believe you are renting with intent to steal; we reserve the right to cancel your rental immediately and without warning, and charge you an appropriate sum. This sum will be up to but not more than the total value of the items in question. It is at Garmentry’s discretion to determine what is an appropriate sum in each instance.
9. YOUR LIABILITY
9.1 Nothing in these Terms shall limit your liability for fraudulent misrepresentation, or for death or personal injury resulting from your negligence.
9.2 As a Lender, when listing an item for rental through the Garmentry Service, you must give true and accurate details of the condition of the item and detail what is included or noticeably absent.
9.3 As a renter, by requesting to rent an item through our Services, you are responsible for having sufficient funds available to replace the item should you lose or damage the item. If you do not know how much the item is worth, please contact a member of the Garmentry team prior to submitting your request and we will assist you. If you do not have funds available for the approximate value of the item, do not request to borrow the item.
9.4 We have the right to take money up to the Estimated Value of the item from your account without seeking further permission from you, if we reasonably believe you have caused damage to the item, or are unable to return it for any reason within 7 days of the return deadline.
9.5 You further acknowledge that as a renter, if you return the item after the Return Deadline (as defined in the FAQ), we are entitled to charge you up to twice the full Rental Fee for each additional day that the item is returned after the Return Deadline (for the avoidance of doubt, if the item is returned after the Return Deadline on the scheduled day of return, you shall be charged for a full additional day of rental). You further acknowledge that we may take the funds directly from your account to cover such charges, without seeking further permission from you. The Return Deadline is the time you agreed to return the item with the lender, or 12pm on the rental return date (whichever time is later). Garmentry is solely responsible for processing these transactions.
9.6 In the event of a good faith dispute between the parties in relation to the Estimated Value of a particular item, Garmentry has the sole discretion to set an appropriate Estimated Value for that item, determined in good faith and taking into account the reasonable representations of the parties.
9.7 If you refuse to pay for any damage caused, or to pay any amount that you owe to Garmentry or an Garmentry user, for any reason, within the timeframe given to you by Garmentry, we will automatically charge your debit/credit card the amount owing, if we are unsuccessful in processing the transaction, we will engage the services of debt collectors who will pursue this debt with you on our behalf. You agree that the charge for their services will be added to the debt they will be collecting from you.
10. OUR LIABILITY
10.1 Nothing in these Terms shall limit the liability of Garmentry for fraudulent misrepresentation, or for death or personal injury resulting from its negligence or the negligence of its agents or employees.
10.2 You have certain rights under the law. These include that we will provide the Garmentry Service to you with reasonable skill and care. You have certain legal remedies if we breach any of these rights. Nothing in these Terms is intended to affect these legal rights or other rights which you may also be entitled, for example to damages or specific performance. For more information about your legal rights contact your local Citizens Advice Service or Trading Standards Service.
10.3 Under no circumstances shall Garmentry be liable or responsible for the acts or omissions of any third party who uses the Garmentry Service (including any third party with whom you enter into a transaction through the Garmentry Service). Garmentry is acting as an intermediary only in respect of any transaction concluded by parties introduced to each other through the Garmentry Service for the rental of any item listed on the Garmentry Service and accepts no liability for the performance of either party (i.e. renter or Lender) in relation to any such transaction.
10.4 Without prejudice to section 10.3 above, Garmentry is not responsible for:
10.4.1 losses not caused by our breach;
10.4.2 indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by at the time of entering into this agreement, (for example loss of profits or loss of opportunity);
10.4.3 User Content to the extent that such content is unlawful, threatening, abusive, defamatory, obscene or indecent or otherwise violates or infringes upon the rights of any other person, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law; or
10.4.4 failure to provide the Garmentry Service or to meet any of our obligations under this agreement where such failure is due to Events Beyond Our Control.
10.4.5 For the purposes of section 10.4.4, “Events Beyond Our Control” means any cause beyond our reasonable control which prevents us from providing the Service or fulfilling any of our other obligations under this agreement and includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.
10.5 Other than for breaches of implied statutory terms described in paragraph 10.2 above, Garmentry’s total liability to you for any loss or damage arising in connection with your use of the Garmentry Service shall be limited to one hundred Pounds Sterling (£100).
10.6 You acknowledge that we cannot guarantee continuous, error-free or secure access to the Garmentry Service or that defects in the Garmentry Service will be corrected. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the operation and availability of the Garmentry Service.
10.7 Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute.
11. ENDING YOUR USE OF THE Garmentry SERVICE
11.1 You can simply choose to stop using the Garmentry Service at any time. In addition, you may also contact Garmentry, and request that we deactivate your account.
11.3 You acknowledge that your use of the Garmentry Service is subject to Garmentry’s discretion and Garmentry may, in the event of your breach of the Terms, at its sole discretion, withdraw your rights to use the Garmentry Service on the provision of written notice with immediate effect.
12. THIRD PARTY RIGHTS
12.1 A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party specified in this agreement or which exists or is available apart from that Act.
13. PERSONAL INFORMATION
13.2 You also agree to receive direct electronic messaging marketing communications from us unless you tell us that you prefer not receive such communications.
14.1 Disputes between Users
14.1.1 If you have a dispute with one or more Garmentry users, you release us (and our officers, directors, agents, and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known or unknown, arising out of or in any way connected with such disputes.
14.1.2 Notwithstanding section 14.1.1, if a renter and Lender are unable to resolve a dispute, Garmentry will use reasonable efforts to mediate in respect of such dispute and, without prejudice to its rights set out under these Terms, may choose to deduct monies up to the estimated value of a particular item from the account of the renter to compensate the Lender following loss or damage of a particular item that has been rented as part of the transaction. Garmentry will also charge a fee of 30% of the amount charged on top of any monies collected in order to cover the service of acting as a mediator.
14.2 Disputes between you and Garmentry
14.2.1 If the unlikely event of a dispute arises between you and Garmentry, we strongly encourage you to first contact us directly to seek a resolution by going to the Garmentry Contact page. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
14.2.2 If you wish to take court proceedings against us you must do so within the United Kingdom. If you live in England or Wales the laws of England and Wales will apply and if you live in Scotland, Scottish law will apply. If you reside elsewhere in the European Union, you still have the benefit of any applicable consumer protection rights under the laws of, and the right to bring an action before the courts of, the country where you live.
15.1 You acknowledge that Garmentry may transfer its rights under the Terms (and any related claims) to any third party without having to obtain your prior consent.
15.2 Nothing in the Terms is intended to or shall operate to create an employment, agency, partnership or joint venture of any kind between Garmentry and any user.
15.3 If you breach the Terms and Garmentry takes no action against you, Garmentry reserves its rights to take action against you at a later date.
15.4 The Terms constitute all terms agreed upon between you and us and supersede any prior agreements in relation to the Garmentry Service. You represent that you have not accepted the Terms in reliance on any oral or written representations made by us that are not contained in the Terms.
15.5 You acknowledge that your right to access and use the Garmentry Service is also subject to:
15.5.1 applicable law; and
15.6 If any part of the Terms are disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.
15.7 Except for notices relating to illegal or infringing content, your notices to us must be sent by registered mail to Garmentry Ltd, 12 Constance Street, International House, London, United Kingdom, E16 2DQ. We will send notices to you via the email address you provide, or by registered mail. Notices sent by registered mail will be deemed received five days following the date of mailing. Notices sent by email will be deemed received the following working day after they were sent.
You should read these rules carefully before using the Garmentry Service to rent an item (and therefore become a “renter”). By using the Garmentry Service as a renter, you are agreeing to these rules (the “renters’ Rules”).
1. Garmentry’S ROLE
1.1 Garmentry is a platform for renters to find items to rent from those who wish to lend them (“Lenders”). The Garmentry Service enables renters to enter into transactions with Lenders to rent these items (the “Transaction”). Garmentry may not be a party to this Transaction or in any way responsible for the acts or omissions of either the Lender or renter in relation to the Transaction.
1.2 By signing up to the Garmentry Service you are acknowledging that:
1.2.1 you may not be renting from Garmentry but from another user of the Garmentry Service, who has signed up as a Lender; and
1.2.2 Garmentry does not guarantee or endorse any items rented through the Garmentry Service or any content posted by other Lenders (such as photographs, language, description used in listings).
2. COMMUNICATING WITH LENDERS
2.1 You can communicate directly with Lenders on the Garmentry Service by using the “Message Lender” feature. This is a good way to find out more information about the item you are looking to rent. However, you may not use this feature for the following:
2.1.1 sending unsolicited advertising or promotions, requests for donations or spam;
2.1.2 contacting someone after they have requested you not to;
2.1.3 harassing or abusing another user; or
2.1.4 forming an agreement outside the Garmentry Service for the purpose of Fee Avoidance.
3. BORROWING AN ITEM
3.1 By requesting to borrow an item you agree and warrant that you:
3.1.1 have read and accepted the item description and the Terms before making a request to borrow an item; and
3.1.2 have the funds available to (i) cover the required payments to rent the item and the Garmentry Commission, and (ii) pay the full estimated value of the item in the case of loss or damage. The estimated value is defined as a reasonable estimate determined by the lender unless the renter disagrees in which case Garmentry will determine the estimated value as per clause 9.6;
3.1.3 accept liability for the full Estimated Value of the item in case of loss or damage; and
3.1.4 will not engage in Fee Avoidance.
3.2 When borrowing an item, you agree that you will return the item to the Lender before 12pm (noon) on the scheduled date of return (the “Return Deadline”).
3.3 If you would like to extend the period for which you borrow an item, you may submit an additional request to extend this period, for acceptance by the Lender, through the Garmentry Service.
3.4 If you have failed to extend the rental period for a particular item through the Garmentry Service and, consequently, return the item after the Return Deadline, you acknowledge that Garmentry may charge you as set out in the ‘Your Liability’ section of the Terms [section 9].
4.1 As a renter, by requesting to rent an item through the Garmentry Service, you are agreeing to that Estimated Value assigned by the Lender. If you do not agree with this Estimated Value, do not request to borrow the item. If you do agree to this Estimated Value, you are agreeing to be liable for up to the full Estimated Value of that item, in the case of loss or damage while you are renting this item.
4.2 We have the right to take money up to the Estimated Value of the item from your account without seeking further permission from you, if we reasonably believe you have caused damage to the item, or lost it.
5. LEAVING A REVIEW
5.1 When you have a borrowed an item using the Garmentry Service, Garmentry encourages you to leave a review, as it helps Lenders build a good reputation, or warn other users about a poor experience.
5.2 You can leave a review by choosing a one to five star rating.
5.3 By leaving a review you acknowledge that:
5.3.1 your review and profile information will be publicly displayed on the Lender’s listing and review pages;
5.3.2 your review will not contain:
18.104.22.168 private information;
22.214.171.124 obscene, racist or harassing language or imagery;
126.96.36.199 advertising or spam; or
188.8.131.52 content that will undermine the integrity of the review system of Garmentry; and
5.3.3 any attempt to manipulate reviews through threats, intimidation or bribery is considered extortion and is strictly prohibited on Garmentry.
5.4 Similarly, you accept that a Lender can leave you a review and you acknowledge that:
5.4.1 your review will be publicly displayed on your review page;
5.4.2 any attempt to manipulate reviews through threats, intimidation or bribery is considered extortion and is strictly prohibited on the Garmentry Service.
5.5 Garmentry reserves the right to remove reviews that violate the Terms.
You should read these rules carefully before using the Garmentry Service to rent an item (and therefore become a “Lender”). By using the Garmentry Service as a renter, you are agreeing to these rules (the “Lenders’ Rules”).
1. Garmentry’S ROLE
1.1 Garmentry is a platform for renters (a “renter”) to find items to rent from Lenders. The Garmentry Service enables renters to enter into transactions with Lenders to rent these items, but it is important to remember that Garmentry is not part of that transaction (the “Transaction”).
1.2 By signing up to Garmentry you are acknowledging that:
1.2.1 you are not lending to Garmentry but to another user of the Garmentry Service, who has signed up as a renter; and
1.2.2 Garmentry does not guarantee or endorse any renter or content or communication that they post (such as photographs, language, description used in listings).
2. COMMUNICATING WITH OTHER Garmentry USERS
2.1 You can communicate directly with renters on the Garmentry Service by using the “Message Lender” feature. This is a good way to find out more information about the person who is looking to rent your item. However, you may not use this feature for the following:
2.1.1 sending unsolicited advertising or promotions, requests for donations or spam;
2.1.2 sending unsolicited advertising or promotions, requests for donations or spam;
2.1.3 harassing or abusing another user; or
2.1.4 forming an agreement outside the Terms agreed with us for the purposes of Fee Avoidance.
3. LENDING AN ITEM
3.1 By offering to lend an item you agree and warrant that you:
3.1.1 have provided an honest, accurate description about your item, filling in all information required, including but not limited to, accurate up to date photographs, and an accurate Retail Price;
3.1.2 provide honest, accurate information in your profile;
3.1.3 will not engage in Fee Avoidance; and
3.1.4 have the funds available to cover the applicable cancellation fee payable to Garmentry in the case of a late cancellation.
3.1.5 The Lender agrees to ensure the item Is delivered to the renter prior to the beginning of the rental period via a suitable means of delivery. They must provide tracking information to the renter. Due to the nature of the items available for rent, a signature must be required on delivery.
Neither us nor the Lender will be responsible if estimated timelines are not met due to postal failures or delays. If You as a Renter, do not receive a delivery in time, You must notify the Lender immediately.
4. LEAVING A REVIEW
4.1 When you have lent an item using the Garmentry Service, Garmentry encourages you to leave a review, as it helps renters to build a good reputation, or warn other users about a poor experience.
4.2 You can leave a review by choosing a one to five star rating.
4.3 By leaving a review you acknowledge that:
4.3.1 your review and profile information will be publicly displayed on the renter’s listing and review pages;
4.3.2 your review will not contain:
184.108.40.206 private information;
220.127.116.11 obscene, racist or harassing language or imagery;
18.104.22.168 advertising or spam; or
22.214.171.124 content that will undermine the integrity of the review system of Garmentry; and
4.4 Similarly, you accept that a renter can leave you a review and you acknowledge that:
4.4.1 your review will be publicly displayed on your review page;
4.4.2 any attempt to manipulate reviews through threats, intimidation or bribery is considered extortion and is strictly prohibited on the Garmentry Service.
4.5 Garmentry reserves the right to remove reviews that violate the Terms.